Privacy Policy
We take our ethical responsibilities and your privacy seriously. Therefore, in compliance with industry standards and regulations enforced typically by the Federal and State Governments, we abide by the following privacy policy.
Information Collection & Use
Registration
- In order to use this website, you must first complete the registration form. During registration, you disclose your contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
- You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information, so we can provide you a more personalized experience on our site. For example, by using this information, we can provide you with newsletters, updates, and e-mails regarding matters which are relevant and useful to you.
- We are the sole owner of the information collected on our site. We collect personally identifiable information from our users at several different points on our website.
Application Forms
- If you apply for the program or simply request information regarding information promoted on our site, we require that you provide certain personally identifiable information, including your name, address, phone number, credit card numbers [and sometimes your social security number]. This information is necessary to process your application and to contact you.
Social Security Numbers
- Although we attempt to do so on a strictly necessary basis, we do, at times, require your social security number in furtherance of providing services. When you enter your social security number on our registration application form, we encrypt it using secure socket layer technology (SSL).
Surveys or Contests
- We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
- This information is used to notify contest winners, track traffic, personalize user experience and to keep our customers up to date regarding company and industry news.
- We sometimes use third party service providers to conduct these surveys or contests. They are prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice to refuse.
Tell-A-Friend
- If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Our e-mail will contain an easy opportunity for your friend to contact us to request that we remove this information from our database.
Communications from the Site
Newsletters
- If you wish to subscribe to our newsletter's, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
Service-related Announcements
- We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
- Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. [You may opt-out of these communications. Please see "Choice and Opt-out."]
Customer Service
- Based upon the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone in accordance with your wishes.
Profile
- We store information that we collect through cookies, log files, clear gifs, [and/or third party sources] to create a "profile" of your preferences. We tie your personally identifiable information in order to provide marketing offers and to improve the content of the site for you.
- We sometimes share your profile with other third parties who, according to your history with us, may provide useful opportunities to you.
Supplementation of Information
- In order to provide certain services to you, we may, on occasion, supplement the personal information you submitted to us with information from third party sources.
Enhancement of Profile Information
- We purchase marketing data from third parties and add it to our existing user database to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
- We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
Personally identifiable information:
- Although we do share demographic information for the purposes of assisting you meet your needs and interests, we do not share personally identifiable information with third parties. We provide opt-out opportunities with regard to all information sharing practices.
Service Providers
- We use other third parties to provide certain clerical and information processing and shipping services on our site. When you sign up for our services, we will share only as much information as is necessary for the provision of those services.
- These third parties are prohibited from using your personally identifiable information for any other purpose.
Legal Disclaimer
- We reserve the right to disclose your personally identifiable information, as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Choice/Opt-out
- We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
- If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing or calling us per the information contained on our contact page.
- You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Log Files
- As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
- We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
- We do not link this automatically-collected data to personally identifiable information.
Cookies
- A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
- We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
- We can, at your option, set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
- If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
- Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
- This privacy statement covers the use of our cookies only and does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
- We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
- We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out."
Third Party Advertisers
- The ads appearing on this website are delivered to users by our advertising partner. We share website usage information about users with a reputable third party for the purpose of targeting our internet banner advertisements on this site. The information collected and shared through this technology is not personally identifiable.
Links to Other Sites
- This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites.
- We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
- This privacy statement applies only to information collected by this website.
Co-branded sites
- We are co-branded with "partners and affiliates". These business to business relationships are helpful to us and to you, as they afford all concerned with greater product and service opportunities. We always provide opt-out opportunities regarding the sharing of your information with such partners and affiliates. Please note the sites linked to our site are governed by their own privacy policies which may or may not reach the standards set by our company.
Bulletin Boards/Chat Rooms
- If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We hereby reserve the right to terminate services of those who use these services in a manner inconsistent with the policies articulated herein as well as those articulated in our terms of use page.
Access to Personally Identifiable Information
- If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate same by making the change on our member information page or by emailing our Customer Support by contacting us by telephone or postal mail at the contact information listed below.
Security
- The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
- We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- If you have any questions about security on our website, please feel free to email us.
Business Transitions
- In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail and/or a prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
- We will not jeopardize your privacy. However, if we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
- We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
American Debt Control, LLC
4821 Merlot Avenue Suite 210
Grapevine, Texas 76051
Main Line: 866-861-8894
Web Address: www.americandebtcontrol.com
Customer Care email: customercare@americandebtcontrol.com